10.1 Detailed description of goods and/or services
Ellesse is a business in the Retail industry that sells Clothing and Footwear
10.2 Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 days and delivery confirmed by way order confirmation
10.3 Return and Refunds policy
The provision of goods and services by Ellesse is subject to availability. In cases of unavailability, Ellesse will refund the client in full within 30 days. Cancellation of orders by the client will attract a 0% administration fee.
Ellesse shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from https://justice.gov.za/legislation/acts/2000-002.pdf
10.5 Payment options accepted
Payment may be made via Visa, MasterCard or by bank transfer into the Ellesse bank account, the details of which will be provided on request.
10.6 Card acquiring and security
Card transactions will be acquired for Ellesse via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
10.7 Customer details separate from card details
Customer details will be stored by Ellesse separately from card details which are entered by the client on DPO PayGate's secure site. For more detail on DPO PayGate refer to www.paygate.co.za.
10.8 Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).
Ellesse takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.
10.10 Country of domicile
This website is governed by the laws of South Africa and Ellesse chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature 30 O’Connor Place, Aeroton, Johannesburg, 2013, South Africa
Ellesse may, in its sole discretion, change this agreement or any part thereof at any time without notice.
This website is run by Blue Falcon 188 Trading (PTY) Ltd. based in South Africa trading as Ellesse and with registration number 2012/034644/07
Ellesse contact details
Company Physical Address
30 O’Connor Place, Aeroton, Johannesburg, 2013, South Africa